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Bad Business with Ryan Brantly of
slickcar*
AKA's GNUIndustries.c*m,
SlickCar.c*m, Commandoalarms.c*m, CommandoCarAlarms.c*m, CustomStreetDesigns.c*m,
AUTO-STARTER.C*M, naarg.c*m,
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This page is meant as a warning and information page for past, present and future
customers of GNU industries. Our own experiance will be relayed below and emails from other people can
be found on this page.
- Commando BBB results
This page is a duplicate of the BBB report I found on GNU industries. Since it is a snapshot in time (12-08-2005) it may not be accurate and you should check the BBB of Florida as to current status....
- commando-emails
Bad business with Ryan Brantly of slickcar - customstreetdesigns - commandocaralarms - commandoalarms etc.
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| This page contains documentation on the assault of our small
company by our previous supplier of commando car alarm products. Commando car alarms company is upset
that we are letting our customers know that we no longer do business with them for the following 2 main
reasons. One we feel they have shown us and some of our customers very poor customer service by not
providing communication as to order status/problems when requested and two the fact that our company
does not want to associate with any company that has a unsatisfactory rating with the Better Business
Bureau. |
As you can imagine *We no longer sell any automotive related
items from slickcar.c*m, commandocaralarms.c*m,
CustomStreetDesigns.c*m, Commandoalarms.c*m, AUTO-STARTER.C*M, which are all part of GNU Industries or any of
their many other companies, on our websites because we have had too many customer
complaints, have not gotten timely responses in our attempts to provide our customers with
info on why their orders have items missing or just plain haven't showed up, and we have
found that GNU Industries has an unsatisfactory record with the BBB in their area. Read all
about them and how they are now threatening us for disclosing this info to our customers
here. Commando
threats
**Latest news is that we have found a new supplier to replace GNU Industries. Our
new supplier has faster shipping and better quality not to mention stellar customer
service. Poor customer service was always the problem with slickcar.com. Now that we are
totally switched over to our new supplier, enjoy the greater quality and much better
quality.
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Doing business, on the internet can be a safe and painless process, or it
can be a complete nightmare. The following information is an attempt to keep it from being a
nightmare. It can take a little work on your part but if you want to avoid the nightmare it's
totally worth it.
Always look a company up in the BBB or do a search in Google (or your favorite
search engine)
If you would like to look them up their main company name is GNU industries
based out of Florida. Later I will provide a link to this resource.. Oh wait how about if I provide
it now..
http://www.bbbsoutheastflorida.org/nis/newsearch2.asp?ID=1&strBCode=06330000&ComID=0633000005003834
Hmm that may not work since it is a search id code probably specific to my
computer.
Try this if it doesn't work try this search:
http://www.bbbsoutheastflorida.org/redircall.asp?ID=1&FROM=/searchRep.asp&TO=http://search.bbb.org/search.html
and search the business name: GNU INDUSTRIES INC
Or I could copy the bbb page and post it here. BBB info
on slickcar Commando Car Alarms.
Accurate on the date of October 18 2005
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| Keep in mind that BBB information is constantly being dropped off and added to. For
instance the BBB record is only for 36 months. Anything older then 36 months is discarded. When we
first looked them up in the BBB we got the page you see in the link above. Since then we have checked a
couple of times and seen the complaint list as high as 36 and today it's down to 18(6/28/2007) |
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Nasty Emails I have received will go here. And other Lawsuit related Information
will go down below.
Ok in response to our notice that we were terminating business relations for the
reasons mentioned above. These are the following email threats we got. Oldest ones
are on the bottom. Also you might find these on my personal Blogs.
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This email I just got in today. 12/9/2005 The interesting thing
about it was that it was a response to our last phone conversation when he
told me he billed me when it shipped and that the customer should get it the
next day and even gave me a tracking number over the phone. The tracking
number was invalid of course. UPS z9a533s0255365340 This is an exact copy of
the email with spaces and garbage removed.
You cannot
chargeback to something that was not billed. We never claimed the
authorization. Your customer will not receive the item.
Please refund his account for that item, if you wish
Our apologies to
your customer. We do not feel it to be safe to continue
transactions, due to possible loss of funds (chargeback) with the
hastiness of your actions lately. You can let him know that any
keyless entry system on the market will work with the door lock
kit. He is still fully entitled to all service, technical and
product warranty.
Best
Regards,
Ryan
Brantley
GNU Industries,
Inc.
www.slickcarX.com
**Due to the
large amount of emails we receive, please be sure to include the
orginal message in all replies.
From:Sales
[mailto:salesa@black-ridge.net]
Sent: Friday, December 09,
2005 5:02 PM
To: SlickCar Ryan
Subject:
Re:
Customer
for Invoice 323 has had enough. He says the tracking number you gave
me is invalid and he still hasn't received the product. He now
demands a refund on the KE-30. As you have said you charged me for it
then I expect you to refund that charge. Ill be looking for it and if
I dont hear from you on the status Ill just do a chargeback* on the
billed card. Its probably less trouble for you if I do that anyway
since you are so busy.
*Normaly we would not use such strong language except that Ryans
favorite trick is to not answer the phone or emails when you have a
problem.
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(Personal Note: This response below came due to my reply to the
message below stating that I could post my thoughts as to what I felt were
poor business practices - its called freedom of speech. And I think they
treat some of their dealers and other customers like garbage. I even have the
email from another customer that wouldn't even have done business with me had
he known GNU Industries was my supplier)
Your choice.
Personal views have no place in a business atmosphere. Obviously you do
not understand business and defamation laws. Conversation is
over. You will be hearing from us.
Best
Regards,
Ryan
Brantley
GNU Industries,
Inc.
www.slickcarX.com
**Due to the large
amount of emails we receive, please be sure to include the orginal
message in all replies.
(Personal notes: I have no idea what he is talking about here and
told him so.)
I would suggest
you remove these also. It has been way pay the 2 hour time frame, and
guaranteed todays end there will be a suit in process.
Again, SLANDER
is NOT tolerated.
http://black-ridge.com
All of these..
http://www.black-ridge.com/auto_alarm.htm
Might be easier to
delete the entire site and start over. A lot of work to do before 6pm
EST.
Good
Luck.
Best
Regards,
Ryan
Brantley
GNU Industries,
Inc.
www.slickcarX.com
**Due to the
large amount of emails we receive, please be sure to include the orginal
message in all replies.
Note: we never did bother about all the hot air from Ryan.
In fact in some places we still have products of his listed and shown as examples
of what not to buy despite the waste of good server space.
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If you have been a victim of GNU Industries please feel free to send me an email at
feedback(at.)black-ridge.net
Here is will list the DBA's for GNU Industries. If you know of any I
missed please let me know.
GNUIndustries.c*m, SlickCar.c*m, Commandoalarms.c*m,
CommandoCarAlarms.c*m, CustomStreetDesigns.c*m, AUTO-STARTER.C*M (apparently a front for one of
the other domains. Or unused domain or just used to try to get better rankings from
google.),
MAXIMUMASP.COM and YOUR-SITE.COM appear to be favorite hosting
companies. I should check them out.
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If you have ever had trouble or problems with GNU Industries or Commando car alarms or
commando alarms or slickcar.com Or any other company for that matter feel free to email us your
experiance. you might even go over to http://www.verifiedtestimonials.org and enter their
information into the "hall of shame"
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An interesting Fact is that I keep getting phone calls from GNU Customers wanting to know
what they can do about the poor customer service from GNU and or where they can find various
items they used to get from GNU aka Slickcar.com
While I cant supply them with GNU/Slickcar/customstreetdesigns cheap products I can make
suggestions as to what they can do about the poor customer service.
Frankly the government doesnt care about small time operators like Ryan Brantly, but that
should not stop consumers from fighting back. Here is a list:
Report them to the BBB: While most people dont bother to check the BBB rateing of a company
online they should and a few who have been burned in the past do bother to check so it is worth
it.
Report them to the FTC: While in many cases people could claim fraud on the part of Ryan
Brantly and his companies it would not do any good. The government is only interested in big
dollar fraud and if you had an order exceeding $5000.00 I can almost guarantee you would get
alot better customer service from Ryan B. I say almost because he may truly not care about
anything but I think he cares about $$$$. Report him anyway if you can.
Publicise your experiance: On your blog, on your website, send your experiances to me in an
email. Sometimes if bloggers get wind of something like this they could make a blog show up for
slickcar keywords. If that ever happened then people would know before they bought because it
would rank first on the internet for such search terms as car alarms, remote car starters,
shaved door handle kits, etc.
The more publicity online the more information for consumers to use to make good
decisions.
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